Work Experience
Prime Therapeutics - Marketing Coordinator III
Contracted with Robert Half | November 2020-Present
Provide product marketing expertise in cross-functional team as we lead a multi-year transition of health plan members to new home delivery and specialty pharmacies
Manage the creation and update of master letter templates used as standards for letters to those members, notifying them of their pharmacy change and any actions they may need to take
Assist with other product marketing efforts, including writing value propositions for new products, creating case studies to showcase customer success stories and crafting content for internal and external product web pages
Amplifon - Marketing Coordinator (Data Analyst), part-time
Contracted with Creative Circle | June 2020-January 2021
Updated weekly, monthly and quarterly marketing reports for national and international business segments
Assisted with developing new dashboards according to business needs
Utilized deep Excel knowledge to analyze and present data in an understandable way to stakeholders
Prime Therapeutics - Marketing Coordinator III
Contracted with Robert Half | June 2019-January 2020
Managed 3 government-required Medicare and Medicaid annual materials letters through time-sensitive annual review process, handling up to 25 different versions of each letter simultaneously
Led constant communication with cross-functional teams to review content, create and edit sample proofs and meet client-facing deadlines
Collaborated with 25 clients to edit, version and finalize marketing materials, managing process from initial contact to live print letter production
Trained and led 10 proofreaders to perform critical quality audits
Second Harvest Heartland - Communications Specialist
Contracted with Robert Half | January 2019-June 2019
Developed and co-managed Second Harvest Heartland’s 2019 Summer Food Service Program marketing campaign that led to the program serving 122,000 more meals than in 2018
Designed graphics using Adobe Illustrator to inform and show appreciation for volunteers and the people Second Harvest Heartland serves and to increase donor engagement
Created and updated print materials using Adobe InDesign for Second Harvest Heartland's donors and volunteers
Assisted with developing and managing internal SharePoint used as the hub of change communications for 250+ employees
Filmed and edited videos using Adobe Premiere and Adobe Audition for change communications and agency partners
Developed PowerPoint visual presentations to showcase organization’s new facility to corporate partners and to celebrate the 2019 Hunger Heroes Award winners
Helped edit organization's blog posts
UnitedHealth Group - Assistant Editor of the Just Plain Clear Glossary
February 2017-August 2018
Project Management & Process Management
Managed and coordinated term development process involving over 60 volunteers across a matrix organization, leading to the addition of over 6,000 terms to the Glossary
Helped develop and lead multiple quality and process improvement projects, including a system to categorize the over 16,000 Glossary terms
Communications, Content Creation & Marketing
Developed, published, and maintained standard operating procedures for the term development process, as well as multiple job aids for volunteer teams
Helped write and edit research articles and external-facing UnitedHealthcare content, including 2 research posters published and presented at research conferences
Used plain language writing skills to write easy-to-understand definitions for complex health care and health insurance terms
Developed and managed UnitedHealth Group’s internal health literacy social media group and 5-person team, leading to a 15% increase in group membership in 6 months
Assisted with annual strategic planning for the Glossary, including helping develop marketing materials and communications strategy
Developed and co-administrated SharePoint site with over over 60 members
Leadership & Training
Led and participated in up to 6 teams simultaneously within the term development process, including term drafting, review, categorization and upload
Assisted with developing and leading training for volunteers on policies and procedures
Promoted the Glossary across the organization and at national health literacy conferences
Robert Half - Contractor at UnitedHealth Group
August 2016-February 2017
Same job responsibilities as above position. This started off as a part-time position, which then was turned into a full-time position at UnitedHealth Group.
Frandsen Corporation - Copywriting Intern for Kelley Beekeeping
August 2016-January 2017
Composed over 1,400 product descriptions for Kelley Beekeeping’s website and print catalog
Edited monthly e-newsletters that reached over 10,000 consumers
Created regular content for company’s Facebook and Twitter pages, as well as blog posts for the Kelley Beekeeping website
Collaborated with colleagues in multiple states regarding project direction and workflow
Managed and developed the copywriting project from beginning to end
Learned a lot about bees—didn’t quite overcome my fear, though
Education
University of East Anglia
Study abroad program | January 2016-June 2016
University of Minnesota – Twin Cities
Bachelor of Arts in English, magna cum laude | August 2013-May 2016
GPA: 3.950
Luther College
August 2012-May 2013
Spent 2012-13 academic year working towards a Bachelor of Arts, then transferred to the University of Minnesota
Organizations
Young Nonprofit Professionals Network (YNPN) Twin Cities - Member
October 2018-Present
Phi Beta Kappa - Member
March 2016-Present
This organization honors the top 10% of Arts and Sciences students in select schools across the nation.
Tau Beta Sigma - Member (All) and Ritualist (2014-15)
October 2013-May 2016
Tau Beta Sigma is a national honorary coed band sorority with the mission of promoting leadership recognition and development, service of the ensemble and music, and nurturing of the whole individual. The sorority normally operates within the band-related ensembles of each university, but also stretches out to perform service projects within the community.
As Ritualist for the 2014-15 academic year, I managed the performance of my chapter’s Ritual, kept our chapter educated regarding it, digitally documented all events, and led the presentation in March of my chapter's Ritual for the six-state Midwest District Convention. At the end of the term, I and the Ritual committee pitched in to create our chapter's annual scrapbook, comprised of photos I had taken over the year.
University of Minnesota Marching Band
Piccolo Player
August 2013-December 2015
One of my best decisions — three years, over 320 friends, tens of thousands of calories burned, hundreds of performances, thousands of hours, and three Bowl games across the nation.
Student Media Member
September 2014-December 2015
Possibly the second-best choice I made at the U of M (the first being joining the marching band to begin with). It was here that I met some amazing lifelong friends, peers, and coworkers; had a blast creating videos representing the Band; and was continually inspired by the creativity and determination of those around me. I couldn't have found a better place to learn about the world of creating video content.
Slide Show Volunteer
October 2014-December 2015
volunteer experience
VocalEssence Chorus - Soprano
September 2016-Present
Upper Midwest Flute Association (UMFA)
Newsletter Editor and Coordinator
October 2017-November 2019
Grant Writer
January 2019-June 2019
UMFA had an urgent need for a grant writer during one of their busiest grant seasons, so I helped fill that need by writing this narrative for a Community Arts grant with the Metropolitan Regional Arts Council (MRAC). We were awarded that grant, and it allows UMFA to continue hosting their annual Flute Fest in 2020.
Wildlife Rehabilitation Center - Mammal Nursery Volunteer
August 2015-October 2015
MSP Film Society International Film Festival - Volunteer
April 2015
North Community High School - Volunteer
February 2014-May 2014
The newly-inducted classes of Kappa Kappa Psi and Tau Beta Sigma, co-ed band fraternity and sorority, respectively, joined together and decided to go beyond class projects that had been done before. After several brainstorming sessions, we began laying the groundwork for a long-term volunteering relationship with North Community High School, a nearby educational institution with a fledgling music program.
Throughout spring term, I went into North's band class period and worked one-on-two with the flute players there. Often we had sectional time in which I would work with them on any difficulties they were encountering with the instrument or music.
Montevideo Music Boosters - Student Representative
September 2011-June 2012
The Music Boosters are a nonprofit organization that raise appreciation for the music and artistic community in Montevideo through fundraising and local event. As one of two student representatives on this board, I sat in on meetings and helped with the planning and execution of local music events, including the annual Show of Shows, as well as fundraisers for the organization.
Honors & Awards
Semper Fidelis Award for Musical Excellence
Issued by Timothy Domka - May 2012
Awarded each year to one student from the band program who exhibits traits considered by the Marine Corps necessary to be a good leader. These include endurance, knowledge, unselfishness, dependability, enthusiasm and loyalty. This award is given by the director of the ensemble.
All-State Concert Band
August 2011
All-State Symphonic Band
August 2010
National Honor Society
January 2010
Was initiated in my sophomore year, and remained a member thru graduation in 2012.